Digital Enhancements And At-Home Inspiration Among Key 2021 Trends: IGD
Boosting online capabilities, creating safe shopping spaces and bringing the out-of-home experience to consumers' houses are among the key trends that are likely to shape global retail in 2021, according to a new study by IGD.
“The industry faced unprecedented challenges and had to adapt to ever changing government policies, and shopper and consumer behaviour changes," said Toby Pickard, head of innovation and futures at IGD.
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