ESM Meets Wijnand Jongen, Author, 'The End of Online Shopping'
ESM: European Supermarket Magazine meets Wijnand Jongen, founder and CEO of Thuiswinkel.org, a group representing online retail and e-commerce businesses in the Netherlands. Jongen is also the author of the new book The End of Online Shopping: The Future of Retail in an Always Connected World.
In the book, Jongen seeks to envisage where retail is headed, and the changing role of the consumer in the future.
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