Taking Charge – ESM Meets The Consumer Goods Forum's New Managing Director
The Consumer Goods Forum recently announced a leadership change, with former Oliver Wyman executive Wai-Chan Chan taking over as managing director from Peter Freedman. ESM caught up with both of them.
This article first appeared in ESM Issue 4 2020.
While the road ahead is anything but clear, retailers and manufacturers have demonstrated in the past few months that by acting flexibly and proactively, they can adapt to even the most hostile of situations.
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