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Technology

Xhockware To Reduce Queue Times By 70% With YouBeep

By Steve Wynne-Jones
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Xhockware To Reduce Queue Times By 70% With YouBeep

Retail innovator Xhockware is aiming to transform the European retail shopping experience and queue delays with its innovative mobile technology YouBeep.

Responding to one of the biggest retail customer complaints globally - checkout delays, YouBeep is looking to reduce checkout queue times by more than 70 per cent for retailers.

The patented smartphone app is designed to shorten waiting lines at checkout, while increasing the basket size per customer by an average of 15 per cent, says the retail technology firm.

Customers use smartphones to scan item bar codes as they shop to manage their entire shopping process.

Revolutionising the supermarket and general merchandise shopping experience, YouBeep is compatible with all existing checkout till systems.

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YouBeep is now in discussions with a number of European and US grocery retail multiples regarding the technology, according to João Rodrigues, co-founder and CEO of Xhockware.

Reducing store operating costs, increasing positive customer satisfaction scores, Xhockware provides customer purchasing data to retailers. The patented solution also acts as a shopping list, offering instantly redeemable digital coupons and is compatible with all loyalty cards.

Speaking on the innovative solution, João Rodrigues, co-founder and CEO of Xhockware, said, “Retailers put the shopper, their desires, problems and expectations at the centre of their strategic growth plans. By solving one of their customers most persistent problems, YouBeep is enabling enhanced customer experience to be realised and consequent benefits to be reaped”.

2015 ESM - European Supermarket Magazine - your source for retail news. To subscribe to ESM: The European Supermarket Magazine, click here.

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