Subscribe Login

Britain's John Lewis Appoints Boss Of Telecoms Regulator As Chairman

By Dayeeta Das
Share this article

Britain's John Lewis Partnership, the employee-owned retailer, has appointed Sharon White, the head of UK telecoms and media regulator Ofcom, its new £1 million (€1.1 million) a year chairman.

White will step down from Ofcom around the turn of the year after more than four years in the job and succeed Charlie Mayfield at the retail group that runs John Lewis department stores and upmarket grocery chain Waitrose in early 2020.

An Outside Contender

White, a trained economist who had been seen as an outside contender to succeed Mark Carney as Bank of England Governor, will be John Lewis' sixth chairman and the first woman to hold the high-profile position in the retailer's 155-year history.

Before joining Ofcom, White was a senior government official in Britain's finance, justice and international development departments.

She has also worked as an adviser at the UK Prime Minister's Policy Unit and in Washington DC as a senior economist at the World Bank.


"I readily recognise that Sharon is not the conventional retail choice. But these are not conventional retail times, nor is the partnership a conventional company," said Mayfield, chairman since 2007.

A Stellar Career

Mayfield said White had had a stellar career in a number of senior strategic and executive roles, and had stood out as an exceptional candidate.

"I believe she has the vision, leadership, drive and flair to steer the partnership through its next phase," he said.

In March the partnership reported a 45% drop in full-year profit and cut its staff bonus to the lowest in 66 years, as it dealt with weak demand and rising costs as well as the approach of Britain's exit from the European Union.


Mayfield said at the time that a no-deal Brexit would be "extremely unfortunate and damaging" to it and other companies.

'Passionate Believer'

White said she was a "passionate believer" in the John Lewis co-ownership model, which has been lauded by government and sees profits shared out among its 83,900 staff, which it calls partners.

"John Lewis & Partners and Waitrose & Partners are not merely British retail icons, but also a model of a better way to do business," she said.

"In my current role, my vision has been to ensure that consumers in fast-moving markets get high quality, reliable services at fair prices, from thriving businesses they can trust."


White is the third leader of Ofcom, an independent regulator set up in 2003 to bring together the duties of five organisations across broadcasting and telecommunications.

She forced Britain's former telecoms monopoly provider BT to separate the national broadband network into a different unit, stopping short of a complete split, to improve customer service and drive investment in fibre connections.

She also sold the airwaves for 5G mobile services, and started regulating the publicly-funded BBC.

Ofcom said it had begun the search for White's successor.


Her basic pay at John Lewis will be £990,000 (€1.1 million), though she will also be eligible for the annual partnership bonus.

News by Reuters, edited by ESM. Click subscribe to sign up to ESM: European Supermarket Magazine.

Get the week's top grocery retail news

The most important stories from European grocery retail direct to your inbox every Thursday

Processing your request...

Thanks! please check your email to confirm your subscription.

By signing up you are agreeing to our terms & conditions and privacy policy. You can unsubscribe at any time.