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Health, Value And Online Services Likely To Be In High Demand Following COVID-19: Study

Published on Apr 1 2021 9:58 AM in Retail tagged: Trending Posts / Retail / EuroCommerce / Paywall / McKinsey

Health, Value And Online Services Likely To Be In High Demand Following COVID-19: Study

Grocery shoppers are likely to demand a greater range of healthier options, more efficient online services, and better value as the COVID-19 pandemic subsides, a new report by McKinsey and EuroCommerce has found.

The Disruption and Uncertainty – State of Grocery Retail 2021 report examines the impact of the pandemic on grocery revenue, the level to which businesses were able to react and the rapid adoption of online, among other topics.

It found that revenues were positively impacted by the pandemic – based on Europanel data, during the first lockdown in March 2020, grocery sales in Europe increased on average by 20%, and by 10% during 2020 as a whole.

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