Marks & Spencer has published its 2016 Plan A update, its first report under new CEO Steve Rowe. The UK-based retailer has pledged to further engage its customers, putting the shopper "at the heart of future progress".
The main highlight from the group's eco and ethical programme 2015/2016 report was that almost three quarters (73%) of all M&S products now have an eco or ethical quality. This brings the percentage up from 64% the previous year. Examples of this include: its UNICEF shopping bag made from recycled hotel linen, the Limited London clothing collection made from sustainable fabrics in eco factories and Active Health, a range of cholesterol-lowering prepared meals.
The company has also reported improved energy and water efficiency in stores and warehouses; energy use is down 39% and water use is down 31%.
Director of Sustainable Business at Marks & Spencer, Mike Barry said; "We'll continue to play our part and crucially put the customer at the heart of everything we do, inspiring them with new and innovative solutions to more sustainable living."
Further highlights of the Plan A report include: the reduction of food waste by 9% per 1,000 square foot of food selling space, achieved through work with 500 charities, such as food banks and community cafes.
M&S have also added an interactive supply chain map where customers and stakeholders can now see the list of 690 clothing and home and 540 food suppliers.
© 2016 European Supermarket Magazine – your source for the latest retail news. Article by Aoife Lawless. To subscribe to ESM: The European Supermarket Magazine, click here.
