COVID-19: latest retail news, analysis and insights | ESM Magazine

Visa Tokens Overtake Payments Giant's Physical Cards In Circulation

Payments giant Visa Inc said it has issued over 4 billion network tokens worldwide through its security technology Visa Token Service (VTS), outpacing the...

China's JD.com Beats Quarterly Revenue Estimates

JD.com Inc beat Wall Street estimates for quarterly revenue as lockdowns in China to control the spread of the coronavirus boosted online shopping and the...

The Power Of In-Store Personalisation

While the pandemic is likely to have a long-term effect on retail, 87% of people say that shops will be as important to them as they were before the pandem...

The Scope Of Rapid Grocery Delivery In A Post-COVID World

Billions of dollars are flowing to support companies you may never have heard of – startups with memorable names like Zapp, Deliveroo, Getir and Gori...

Deliveroo Dives 30% As London Debut Of The Decade Turns Sour

Shares in Deliveroo plunged by as much as 30% in their trading debut on Wednesday, slicing more than £2 billion off the company's valuation...

The tcc Campaign Portal: Staying Ahead Of Changing Customer Behaviour

The early days of the COVID-19 pandemic saw the need for large grocery retailers to react quickly to deal with new lockdown measures and increased pressure...

Delivery App Instacart Raises $200m At $17.7bn Valuation

Delivery startup Instacart on Thursday said it raised $200 million in its latest round, valuing the company at $17.7 billion as it cashes in on a...

Will Investors Look Past Amazon's COVID-19 E-Commerce Costs?

Investors' penchant for prioritising growth over profit at Amazon.com Inc will be put to the test on Thursday, when investors absorb the impact of second-q...