Ocado Taps Amazon's Alexa For Voice Ordering In Convenience Push

By Steve Wynne-Jones
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Ocado Taps Amazon's Alexa For Voice Ordering In Convenience Push

U.K. online grocer Ocado Group Plc is teaming up with Inc. to let shoppers top up their baskets using the U.S. e-commerce giant’s voice-recognition system.

The Hatfield, England-based company has developed an app for Amazon’s Alexa that allows customers to add items to their digital shopping lists, keep track of orders and ask for product recommendations simply by speaking. The service is available immediately, the British company said in a statement on Tuesday.

More Convenient

As Amazon brings its logistical prowess to its newly acquired Whole Foods stores, pressure is rising on other grocers to make shopping more convenient. Industry giants Wal-Mart Stores Inc. and Tesco Plc have moved into voice-ordering by partnering with Google.

Ocado hasn’t been able to translate healthy sales growth into material profits due to the high costs of building distribution centers and delivering groceries to shoppers’ doors. The company, which runs Wm Morrison Supermarkets Plc’s online business, is seeking to license its logistics technology beyond the U.K. It announced an agreement with an unidentified regional European retailer in June but has yet to strike a deal with a global heavyweight.

Amid investor skepticism about Ocado’s prospects, 17.3 percent of the shares were sold short as of Aug. 25, making it one of the most-shorted European consumer-industry stocks, according to IHS Markit Ltd. data.


Takeover Target?

Ocado has long been seen as a potential takeover target for Amazon. The U.S. company is seeking to build scale in the U.K. grocery market, where its Fresh service has less than a 1 percent share, according to researcher Kantar Worldpanel. Amazon Fresh already offers shopping via Alexa.

The Whole Foods purchase probably increases the odds that Amazon might bid for Ocado, London Capital Group analyst Jasper Lawler said in June.

News by Bloomberg, edited by ESM. Click subscribe to sign up to ESM: The European Supermarket Magazine.

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