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Affordability The Top Concern For More Than A Third Of Consumers: EY

Product affordability is now the leading concern for more than a third (35%) of consumers around the world, the latest edition of the EY Future Consumer In...

Transforming Retail For The New Era: Customer Centricity Alone Is No Longer Enough

The relationship between retail and consumers is evolving, and the long-held principle of customer-centricity is no longer sufficient to confer loyalty or...

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