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Omnichannel

More Than Half Of Shoppers Have 'Abandoned' E-Commerce, Study Finds

More Than Half Of Shoppers Have 'Abandoned' E-Commerce, Study Finds

More than half (52%) of e-commerce grocery shoppers are no longer shopping online, compared to a year ago, new global research from SymphonyAI Retail CPG h...

Capgemini’s Owen McCabe On Why The Future Of Retail May Be Channel-Less

After 'multichannel' and 'omnichannel', are we now entering a world of 'channel-less' commerce? That's the hypothesis put forward by Capgemini, which held...