Subscribe Login

WH Smith Sees Recovery In North America After Pandemic-Hit Year

By Dayeeta Das
Share this article

WH Smith said on Thursday it has started to see signs of recovery in North America as it opens stores and secures new business, after coronavirus-led curbs led to an annual headline pretax loss for the British retailer.

The company, which sells everything from books and sandwiches to headphones, posted a headline pretax loss of £69 million ($91.05 million) for the year ended 31 August, compared with a profit of £155 million last year.

Founded more than 200 years ago as a news vendor in London, WH Smith expanded at a host of major airports to take advantage of rising passenger numbers, before the COVID-19 pandemic decimated global demand for travel earlier this year.

'Some Encouraging Signs Of Recovery'

"While passenger numbers continue to be significantly impacted in the UK, our North American business, where 85% of passengers are domestic, is beginning to see some encouraging signs of recovery," said chief executive officer, Carl Cowling.

The company said it would continue to have sufficient liquidity headroom in its existing facilities, even in the worst-case scenario, which assumes a further two-month lockdown in addition to the ongoing four-week lockdown in the UK.


WH Smith in August forecast full-year headline pretax loss of between £70 million and £75 million, and said it could cut up to 1,500 jobs as part of a restructuring of its UK store operations.

The retailer, which currently has 558 high-street stores and 243 travel stores open, including 206 post offices and 135 hospital stores, said it expects underlying cash burn for November to be about £20 million.

News by ReutersClick subscribe to sign up to ESM: European Supermarket Magazine.

Get the week's top grocery retail news

The most important stories from European grocery retail direct to your inbox every Thursday

Processing your request...

Thanks! please check your email to confirm your subscription.

By signing up you are agreeing to our terms & conditions and privacy policy. You can unsubscribe at any time.