Carrefour has announced a digital technology training programme for its 85,000 employees in France, entitled 'Tous digital!' (Everybody digital!).
The training course formalises the commitment that the retail group made on its Digital Day in November 2021 to train all of its employees in digital technologies by 2024.
The retailer believes that the move will speed up the group's digitalisation and ensure that its employees remain employable.
'Tous digital!' Programme
The “Tous digital!” course has been developed alongside the start-up Emeraude Escape, and is aimed at giving trainees a fun experience in a virtual world.
The one-hour game is available online for head office employees and will be undertaken in teams by everybody working at warehouses and in stores, Carrefour added.
It was operated by studentsfrom the Galileo Global Education group, who visited all Carrefour establishments over a three-week period.
According to Carrefour, the training will better equip employees to understand customers’ expectations, which have been transformed by digital technologies.
The training also teaches employees about the concrete impact of these technologies on people's day-to-day professional lives – whatever role they play in the company.
Digital Culture
The training programme aligns with Alexandre Bompard's aim of turning Carrefour into a 'digital retail company' and is designed to speed up the process of imparting digital skills to all Carrefour employees.
To date, 79,000 of the group's employees have participated in one of its digital training programmes.
Carrefour offers various courses ranging from digital basics to advanced courses in technology and data
By the time the 'Tous digital!' course is over, more than 150,000 people will have been trained, the retailer noted.
© 2022 European Supermarket Magazine – your source for the latest technology news. Article by Dayeeta Das. Click subscribe to sign up to ESM: European Supermarket Magazine.
