Most Online Purchases 'Still Reliant On Physical Stores', Study Finds
The growth in e-commerce during the COVID-19 lockdown period owes a lot to the physical retail channel, which saw click-and-collect orders soar, a new study by GlobalData has found.
The report, Multichannel Retail and COVID-19, found that shopping habits in the US and Europe 'shifted dramatically' during the pandemic, however online has far from become the dominant force.
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