Dutch retailer Plus has reported sales of €3 billion in its financial year 2020, up from €2.6 billion in 2019.
The company’s organic revenue increased by 12%, ahead of market growth of 9%.
Turnover in the company’s e-commerce division increased by more than 130% as more customers ordered online due to the pandemic.
A 'Very Eventful' Year
CEO Duncan Hoy described the year as a “ very eventful” one and added, “Never before has our important role in the food supply been so clear. By creating a safe working and shopping climate, we have been able to serve our customers well. That results in these good figures.
“We realise that this is not an option for many sectors. Many of our entrepreneurs have sought cooperation with local retailers, catering establishments or producers in order to contribute in this way.”
For the sixth year in a row, Plus was recognised as the Most Responsible Supermarket by GfK in 2020.
The company switched to Fairtrade certified cocoa for all private-label products and also introduced a new range of meat substitutes.
It also implemented several measures to focus on its six pillars of growth - Good Food, My Plus, Good Price, Efficient Plus, Plus Digital and Together Plus.
These include, among others, strengthening the IT landscape and introducing electronic shelf labels in all stores.
In addition, the retailer rolled out Scan & Go facility and renovated the meat and cheese departments in approximately 100 stores.
It also commenced the construction of a central and mechanised distribution centre in Oss.