Subscribe Login
DE4CC0DE-5FC3-4494-BCBF-4D50B00366B5
Retail

Waitrose Reports Full-Year Sales On A Par With Previous Year

UK retailer Waitrose & Partners has reported sales of £7.5 billion (€8.9 billion) in its financial year 2020/21, which is up 1% on a like-for-like basis, and down 1% on a reported basis.

The retailer's performance was outlined in the full-year results of its parent company, John Lewis Partnership.

On a two-year basis, Waitrose saw sales up 11% on a like-for-like basis, and up 9% reported.

Online Sales Continue To Grow

The retailer said that its online sales continue to outperform, currently standing at 17% of total sales, up from 14% a year ago and 5% in 2019/20.

The group has increased capacity for online orders with the opening of a new distribution centre in Greenford, it said, offering capacity for 280,000 orders per week, up 20% on the previous year.

In addition, its partnership with Deliveroo is now available in more than 150 Waitrose stores, while it is also trialling the 'Deliveroo Hop' ultra-fast delivery platform.

Store Refurbishments

As regards its store estate, during the financial year, the retailer invested £90 million (€107.2 million) in 18 store refurbishments, while it has earmarked £55 million (€65.6 million) over the coming year to complete a further 23 store refurbishments, as well as planning to invest £72 million (€85.8 million) in digital services and distribution.

Some 13 new Waitrose stores opened at Shell locations during the year, bringing its total number of forecourt locations to 69.

It also plans to work with "Waitrose suppliers to keep prices as low as possible and offering savings on products that customers buy the most through the revamped MyWaitrose loyalty scheme", commented Sharon White, John Lewis Partnership chairman.

© 2022 European Supermarket Magazine – your source for the latest Retail news. Article by Stephen Wynne-Jones. Click subscribe to sign up to ESM: European Supermarket Magazine.

Stay Connected With Our Weekly Newsletter

Processing your request...

Thanks! please check your email to confirm your subscription.

By signing up you are agreeing to our Terms & Conditions and Privacy Policy
Enjoy unlimited digital access for 30 days
Get exclusive access to the latest grocery retail & FMCG news, interviews with industry leading executives, and expert analysis on the trends shaping the sector today
Enjoy unlimited digital access for 30 days
Enjoy unlimited digital access for 30 days
Get exclusive access to the latest grocery retail & FMCG news, interviews with industry leading executives, and expert analysis on the trends shaping the sector today
Enjoy unlimited digital access for 30 days