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Technology

DoorDash Cuts 1,250 Jobs To Control Ballooning Costs

By Steve Wynne-Jones
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Food delivery firm DoorDash Inc plans to cut about 1,250 jobs, or 6% of its total workforce, as it looks to keep a lid on costs to cope with a slowdown in demand.

DoorDash went on a hiring spree to cater to a flood of orders from people stuck at home during the height of the pandemic, but a sudden drop in demand from inflation-wary customers has left the company grappling with ballooning costs.

"We were not as rigorous as we should have been in managing our team growth ... That's on me. As a result, operating expenses grew quickly," chief executive Tony Xu said in a memo to employees, which was posted on the company's website.

"Given how quickly we hired, our operating expenses - if left unabated - would continue to outgrow our revenue."

The company's shares, which have fallen about 64% this year, were up about 4% in premarket trading.

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Quarterly Net Loss

Earlier this month, DoorDash reported a bigger-than-expected quarterly net loss of $295 million (€286.2 million), raising questions about the growth prospects of delivery firms as economies reopen.

British food delivery company Deliveroo said in late October that sales growth would be at the lower end of its previous forecast.

Tech Layoffs

DoorDash joins a list of multinational American firms, including Amazon.com Inc, Meta Platforms Inc and Twitter Inc, that have laid off thousands of employees in recent weeks as they brace for a potential economic downturn.

While DoorDash's Xu reiterated that the business has been more resilient compared with other e-commerce companies, he said reducing non-headcount operating expenses "wouldn't close the gap."

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DoorDash, which closed an all-stock deal this year with Wolt, has total headcount of about 20,000.

News by Reuters, edited by ESM. For more technology news, click here. Click subscribe to sign up to ESM: European Supermarket Magazine.

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