Carrefour Sets New CSR And Food Transition Index Targets

By Dayeeta Das
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Carrefour Sets New CSR And Food Transition Index Targets

French retailer Carrefour is setting new targets for its CSR and food transition index, which was introduced in 2018 to track its progress in achieving its CSR goals.

The changes will now impact the variable remuneration of employees across the group and the remuneration of integrated country managers.

CSR And Food Transition Index

Carrefour's index covers four areas: responsible product sourcing, store activities and logistics, perception and customer satisfaction, and commitment to its workforce.

The retailer tracks 17 quantitative targets and timeframes for each of these areas, and the results for each one are published annually.

The index's overall score is the average of the scores obtained for all of these indicators.


The retailer achieved a CSR and Food transition index score of 115% in 2020 (114% in 2019), outperforming the initial target by 15%.

Carrefour is now raising its targets for several of these areas, including a renewed focus on sustainable fishing, combating deforestation, promoting nutrition and health as well as local products, and reducing the use of packaging.

New Targets

Carrefour is also setting new targets around reducing the carbon footprint of the products it sells, promoting animal welfare, and the commitment of its national brand suppliers, among others.

The retailer is revising more than 6,000 recipes to reduce sugar, fat, or salt content and eliminate controversial substances or additives by 2022.


The retailer has doubled its packaging reduction target and has pledged to reduce packaging by 20,000 tonnes by 2025.

Carrefour also plans to involve all its industrial partners to achieve 1,000 reusable packaging solutions to support the various re-use, deposit, and 'sold loose' schemes in its stores.

Elsewhere, the retailer aims to reduce carbon emissions by 30% across its indirect activities by liaising with suppliers to reach more carbon-friendly solutions.

To help reach these targets, performance criteria have been incorporated into the pay of group managers, with 25% of managers' pay based on the CSR index as part of a long-term incentive. [Pic: ©Nito500/123RF.COM]

© 2021 European Supermarket Magazine. Article by Conor Farrelly. For more Retail news, click here. Click subscribe to sign up to ESM: European Supermarket Magazine.

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