Artificial Intelligence: latest retail news, analysis and trading updates | ESM Magazine

Kroger To Focus On ‘Responsible’ AI Development

US retailer Kroger has emphasized its commitment to building and retaining customer trust by engaging in responsible AI development.

Could AI Enhance The Retail Experience For Consumers?

A new study from IBM indicates that many modern consumers are dissatisfied with the current retail experience – both in-store and online.

SPAR Slovenia Introduces 'Virtual Influencer'

SPAR Slovenia has introduced Sara, a virtual influencer created with the help of artificial intelligence.

Brain Corp’s Michel Spruijt On How Automation Is Set To Shape Retail In 2024

Since its foundation in 2009, Brain Corp has been on a mission to support retail outlets and other busy public spaces, such as airports, hospitals and univ...

UK Supermarket Booths To Scrap Most Self-Service Tills

Northern England supermarket chain Booths is to axe almost all of the self-service tills in its stores, saying the decision was in response to feedback fro...

Romania’s Profi Restructures Wine Offering Using Artificial Intelligence

Romanian supermarket and convenience store chain Profi has introduced a new brand, Crama Somelierilor, entirely designed by artificial intelligence (AI).

dm-drogerie markt Rolls Out AI-Based Chatbot For Employees

dm-drogerie markt has rolled out an AI-based chatbot, dmGPT (dm Generative Pre-trained Transformer), for employees at dialogicum, its headquarters in Karls...