Artificial Intelligence: latest retail news, analysis and trading updates | ESM Magazine

IBM’s Elaine Parr And Sevgi Koklu On How Technology Can Be A Sustainability Enabler

Elaine Parr, Senior Partner and Vice President Consumer Industries, IBM, and Sevgi Koklu, Managing Director Global Sales, IBM Technology, share their insig...

5 Ways Generative AI Could Transform The Retail Industry

Julian Skelly, Senior Vice President, Retail at digital business transformation consultancy Publicis Sapient, examines how Generative AI has the potential...

Colruyt Looks To The 'Store Of The Future'

Belgian retailer Colruyt has announced it is testing a new technology to ensure that shelves remain optimally stocked, while also measuring how many custom...

eDesk Unveils AI-Powered Customer Support Platform

eDesk, the e-commerce customer support software company, has announced the launch of eDesk AI, a new support platform powered by generative artificial inte...

S Group To Start Robot Deliveries With Starship Technologies

S Group has announced that its online food store S-kaupat will start emission-free, express deliveries with electric transport robots in stages during the...

Auchan France Launches New 'Smart Store' At Its Headquarters

Auchan France has announced the launch of a new concept store, Auchan Go le lab, at its headquarters in Villeneuve d’Ascq.

Asda Tests Autonomous Grocery Delivery Service With Wayve

UK retailer Asda has announced that it is testing a self-driving grocery delivery service in association with Wayve.

Minipreço Deploys 'Chef GPT' To Expand Customer Experience

Portuguese retailer Minipreço is using artificial intelligence to provide additional information to customers on topics related to food, in an initi...