As much as a third of physical retail store space could be dedicated to online fulfilment in the future, a new study by Edge Retail Insight has found, as e-commerce sales reach 34.8% share of the global retail market by 2023.
According to the study, Winning Strategies: Store of the Future 2021, the share of in-store sales will decline to 62.4% by 2025, down from about 70% in 2021, with shoppers retaining many of their online shopping habits post-pandemic.
Across the overall retail spectrum, e-commerce adoption accelerated by two years as a result of the pandemic, ahead of previous projections.
